Shipping and Delivery Policy
1. Shipping Methods: We offer both Cash on Delivery and Express (Prepaid) Delivery . Shipping options and their associated costs will be displayed at checkout.
2. Processing Time: Orders are typically processed within [insert number] business days (excluding weekends and holidays) from the date of purchase. Any delays will be communicated promptly.
3. Shipping Destinations: We currently ship to addresses within [insert the countries or regions you serve]. If your location is not within our shipping zone, please contact us, and we’ll do our best to assist you.
4. Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process.
5. Estimated Delivery Time: Delivery times may vary based on your location and the shipping method chosen. Estimated delivery times are provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances.
6. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the carrier’s website.
7. Delivery Issues: In the event of any delivery issues, please contact our customer service team at [insert your contact email or phone number] for assistance. We will do our best to resolve the issue promptly.
8. International Shipping: For international orders, please note that customs and import duties may apply. The customer is responsible for any additional fees imposed by their country’s customs.
9. Multiple Shipments: In some cases, your order may be shipped in multiple packages. You will receive separate tracking information for each shipment.
10. Holiday Delays: During peak seasons or holidays, there may be delays in processing and delivery times. We appreciate your understanding during these busy periods.